Frequently Asked Questions

What time does my son/daughter need to be in school?

Registration begins at 8.50am and students will be marked late if they arrive after 8.50am. Any student who arrives after 8:50am will be issued a 30-minute detention. If this happens three times in a week the student will be placed in Internal Exclusion.

What should my son/daughter do if they arrive late to school after registration?

Students who arrive after 8:50am will need to sign in at the Student Services desk. Following this they should make their way to their tutor room or lesson.

What number do I ring if my son/daughter is ill?

Please ring the appropriate College administrators number, or Sixth Form (contacts can be found here http://www.redditch.tgacademy.org.uk/parents/absences/  by 9:30am on the day your son/daughter is ill and telephone again for any subsequent day’s absence.

What do I do when my son/daughter returns to school after an illness?

Please provide a signed absence note on the first day your son/daughter returns to school after an illness. Your son/daughter should give this to his/her form tutor.

Who do I write to if I need to take my son/daughter out of school for medical reasons?

Please send a note to your son/daughter’s form tutor requesting absence for medical/dental appointments 48 hours in advance.

Who should my son/daughter see if they have to leave school for an appointment?

Your son/daughter needs to sign out at student services. They will then be given a permission slip authorising them being out of school for the appointment.

Who should I contact if personal details change?

If your personal details change you need to write to your son/daughter’s College Leader giving the new information.

How do I speak to my son/daughter’s form tutor?

Please telephone the main reception. A message will be sent to the form tutor. Alternatively, you could send an email or send in a letter. Please note that it may not always be possible to speak to the form tutor immediately due to teaching commitments but we will contact you within 24 hours.

Who should I contact first if I want to discuss a confidential matter about my son/daughter?

Please contact your son/daughter’s form tutor to discuss the matter in the first instance. If it is highly confidential or of a sensitive nature, please contact your son/daughter’s College Leader or Learning Mentor. Please note that it may not always be possible to contact the College Leader immediately due to teaching commitments but we will contact you within 24 hours.

Who should I contact first if I want to discuss my son/daughter’s progress in a subject?

Please contact your son/daughter’s subject teacher to discuss the matter in the first instance. A message will also be sent to the relevant Head of Department. Please note that it may not always be possible to contact the subject teacher or Head of Department immediately due to teaching commitments but we will contact you within 24 hours.

What if I need to pass on an urgent message to my son/daughter?

Please contact student services (contact numbers can be found here http://www.redditch.tgacademy.org.uk/parents/absences) and we will pass the message on immediately.

What notice will I receive if my son/daughter is placed in an after school detention?

Detention is one of the sanctions which can be used by the Academy. Schools and academies have clear legal authority to detain students without the consent of parents. For same day detentions we will text and email parents/carers notice before 1.00pm. For other detentions parents/carers will receive 24hrs notice via email if your son/daughter is placed in an after school detention.